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The Great British Excellence Awards celebrate the people, businesses and organisations doing exceptional work. Explore the categories and help recognise someone shaping the future through their achievement, leadership and impact.
E-commerce Business of the Year Award
For the online business that grew by doing digital properly
About this category
The E-commerce Business of the Year Award recognises a business selling online, through its own store, marketplaces or both, that delivered outstanding results this year.
The judges look for strong growth, a smooth customer journey, smart use of data and delivery that keeps its promises.
Eligibility
Open to e-commerce businesses of any size, based in or serving the region, with at least a year of online trading. Self-nominations and nominations made by others are both welcome.
Judging criteria
- Entries are judged on online growth
- Customer experience and reviews
- Conversion and retention
- Operational excellence in fulfilment
Qualitative criteria
- Clarity of vision and offer
- Reputation with customers and partners
- Culture and the team behind the business
Metrics
- Revenue and growth
- Customer satisfaction and repeat business
- Jobs created or retained
Additional criteria
- Include figures for the last one to two years
- Examples of standout work and testimonials from customers or partners
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